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Privacy Policy

Customs Related Software & Network Providers (C.R.S.N.P.) vzw

C.R.S.N.P. vzw is committed to protecting your privacy and therefor will treat the Personal Data of those concerned with due care. C.R.S.N.P. vzw will also maintain appropriate technical and organizational measures to ensure that your Personal Data, such as your name, address, telephone number etc., are processed in accordance with Belgian and European laws and regulations, and in particular with the European Regulation 2016/679 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (the “GDPR”). All capitalized terms that are not defined in this Privacy Policy shall have the meaning as defined in the GDPR.


This Privacy Policy applies to the website, owned and operated by C.R.S.N.P. vzw, Wapenstilstandlaan 47, B-2600 Berchem, Register of Legal Entities in Antwerp,  VAT BE0862.147.975

C.R.S.N.P. vzw collects and processes different types of Personal Data, depending on the services you use on the website:

  • Contact information (name, e-mail, telephone n°) through the contact form or chatbot

  • Technical Information (IP addresses, …)

  • Cookies and other provided relevant professional information (presence on events, profession, function, …).


Furthermore, C.R.S.N.P. vzw automatically collects certain non-personally identifiable information when you visit our website such as the browser type and the pages on the website that were visited.


C.R.S.N.P. vzw processes your Personal Data provided through our website for following purposes:

  • Administrative tasks in relation to your subscription to an event, to follow-up on your requests submitted through the website, and to keep you informed of services, events, news, articles, whitepapers and eventual legal updates;

  • For purposes of tailoring and ameliorating your experience on the website and to evaluate our services offered;

  • Direct marketing for services and events, as set out below.


C.R.S.N.P. vzw will refrain from publicly disclosing your Personal Data and will limit the sharing of your Personal data in any event, but it may be required to share your Personal Data with third parties for purposes set out in this Privacy Policy. You provide your explicit consent to share your Personal Data as described in this Privacy Policy. This may be the case for sending updates and news or for the storing and processing of your Personal Data. Any processing by Processors or sub-processors under the control of C.R.S.N.P. vzw will be done in strict compliance with the GDPR and will be governed by a separate data processing agreement entered into between C.R.S.N.P. vzw and its Processor(s).




Any information provided to us is treated with care and discretion. However, C.R.S.N.P. vzw cannot ensure or guarantee the security of Personal Data you transmit to us and C.R.S.N.P. vzw  will not be liable for disclosure thereof, due to errors in transmission or unauthorized acts by third parties.


Your Personal Data will be retained as follows:


  • Contact Information: for the duration of the requirement in function of the purpose of the processing or until you exercise your right to object or to be forgotten, as set out below, whichever occurs first

  • Technical Information : 90 days

  • Cookies: reference is made to our Cookie Policy


C.R.S.N.P. vzw may also use your Personal Data for direct marketing purposes, enabling us to keep you informed about news updates, legal updates, commercial updates, white papers, and events. You give your explicit consent for such processing, but such consent may be withdrawn at any point in time. In no event will your Personal Data be shared or sold to commercial enterprises.


At all times, you have the possibility to exercise your rights described in the GDPR:

  • Your right to information: request all collected Personal Data (including processing purposes, categories of Personal Data, estimated retention period) for inspection;

  • Your right to rectification : the opportunity to have incorrect Personal Data corrected;

  • Your right on data portability : you may request to receive all your Personal Data, processed by C.R.S.N.P. vzw, in a structured, format to transmit such data to another controller by simple request to  

  • Your right to be forgotten : you may contact us at us at to request removal of your Personal Data by simple request. Please note that if the Personal Data is not provided, or erasure thereof is requested, C.R.S.N.P. vzw will not be able to further deliver you services or keep you updated;

  • Your right to object : if you no longer wish to be informed about any updates or receive direct marketing, you are off course entitled to make such request by mailing to or by clicking on the unsubscribe-link in our communications.


C.R.S.N.P. vzw is responsible for the collecting and processing of your Personal data that you provide through the website. If you have any questions about this Policy, the manner how C.R.S.N.P. vzw collects and processes your Personal Data or wish to edit or delete any Personal Data submitted, you can send an e-mail to  


This Privacy Policy may be amended at any time. Amendments are posted on the website to keep you informed at all times. Amended versions of this Statement take effect fifteen (15) days after their publication on the website.

This Privacy Policy shall be governed and interpreted in accordance with Belgian law.
The Belgian Courts of Antwerp are exclusively competent to decide on any dispute that may arise from the interpretation or implementation of this Privacy Policy, without prejudice to a user’s right to present a dispute before the competent court on the basis of a mandatory statutory provision.

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